Achieving a 20% Decrease in Load Times

INDUSTRY

Online Employment Services

CUSTOMER OVERVIEW

Our client is a diverse group of companies in the Online Employment Services sector that have a unified purpose to help people live more fulfilling and productive working lives, and help organisations succeed on a global basis. They create world-class product technology solutions to address the needs and facilitate the matching between job seekers and hirers with exposure to 4.1 billion people globally and greater than 30% of Global GDP.

Across their employment marketplaces they receive over 375 million visits to their sites every month and have over 3 million job opportunities available at any given time with over 100 million jobseeker profiles.

Case Study

BUSINESS CHALLENGE

Jobs listed on our client’s website contain links to the company profiles. Recently, 20% of the traffic was routed to a brand-new solution for the homepage, search results and job pages that had more prominent showing of the company reviews (1-5 stars right next to the company name). The volume of traffic to company profiles increased by 40% within a week causing performance issues due to the Content Delivery Network (global cache) failing to remember what it had previously served.

Case Study

SOLUTION

A replica of the production Content Delivery Network settings was built in a development account and investigated to steadily narrow down the root cause. Once identified, a fix was trialled and tested, with the positive response allowing a deployment to production.

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BENEFITS

The improved responses from the Content Delivery Network reduced the average page load time of job postings by 20% within hours, giving our client’s customers a better front end User Experience. The findings were also documented and shared with the other delivery teams in the organisation to ensure an improvement in future deployments.