In today’s fast-paced digital landscape, businesses are constantly seeking ways to optimise operations and enhance development capabilities. This quest for efficiency has led us at Cevo to redefine what Managed Services mean with our Co-Ops offering. But what exactly is Co-Ops, and how does it differ from traditional Managed Services? Let’s dive into this.
What is Traditional Managed Services?
Traditional Managed Services typically focus on maintaining and overseeing an organisation’s IT infrastructure. This can include everything from server management and network monitoring to data backup and cybersecurity. While these activities are essential for keeping the business running smoothly, they often come with a reputation for being somewhat slow in response and mostly reactive. Many organisations feel that traditional managed services can inhibit agility, primarily due to the layers of red tape and bureaucracy that can slow down development cycles.
At its core, traditional Managed Services is about keeping the lights on and ensuring that services are operational. This is critical for any organisation, as downtime can lead to lost revenue, customer dissatisfaction, and reputational damage. However, the focus on maintenance and operations can sometimes overshadow the need for innovation and services improvement. As businesses strive to stay competitive, they often find that traditional managed services do not provide the agility required for rapid development and deployment, making the decision to hire and maintain such services questionable.
Co-Ops: More Than Just Keeping the Lights On
Enter Co-Ops. At Cevo, our Managed Services offering, Co-Ops, represents a shift in how organisations approach IT management. It’s not just about keeping services operational or following operation manuals and blueprints; it’s about enabling organisations to thrive in a dynamic environment. Co-Ops is designed to be agile by nature, allowing businesses to adapt quickly to changes and seize new opportunities. At Cevo, we enable organisations to move faster with confidence and Co-Ops allows us to deliver on that promise within the Managed Services space.
Agile by Design
One of the defining features of Co-Ops is its agile framework. Rather than being bogged down by bureaucracy, Co-Ops promotes a culture of flexibility and responsiveness. This agility allows businesses to pivot quickly in response to market demands or internal changes, ensuring that they remain competitive. Cevo’s Co-Ops offering, and, in particular, our retainer hour model, allows businesses to increase or decrease the involvement of the Co-Ops team without being locked in. This model allows organisations to have access to what is essentially a mini project team, ensuring that they can quickly address challenges or take on new initiatives without the need for extensive planning or resource allocation. This uplift capability means that organisations can respond to opportunities as they arise, enhancing their competitive edge without the requirements associated with initiating a new full-scale project or maintaining an extensive internal team.
Expert Engineering
Co-Ops brings a wealth of expert engineering resources to the table. Our team comprises seasoned professionals who are not only well-versed in managing operations, but also skilled in developing innovative solutions. This dual focus allows us to support ongoing operations, while also driving forward-thinking projects that enhance the organisation’s capabilities, providing both expert guidance and solution building capabilities.
Unlike traditional Managed Services, Cevo’s Co-Ops offering also incorporates robust development capabilities. We don’t just keep systems running; we have the means to actively participate in the development process as part of the retainer model. Our teams work alongside our customers’ developers, providing the expertise needed to enhance applications, streamline processes, and implement new features. This collaboration ensures that stability is maintained while also fostering innovation, which enables our Co-Ops model to encapsulate a DevOps and automation-first philosophy.
DevOps and Automation-First Philosophy
Co-Ops embraces an automation-first mentality, utilising tools and processes that streamline operations and reduce manual intervention. This approach not only minimises the risk of human error, but also frees up valuable resources, allowing teams to focus on strategic initiatives rather than routine maintenance tasks. We believe that development and operations should not be siloed but rather integrated to foster collaboration and innovation. By aligning development teams with operational objectives, Co-Ops creates a seamless workflow that accelerates delivery and enhances overall performance.
Lighting the way forward
Ultimately, Co-Ops is about enabling organisations to innovate while maintaining stability. We understand the delicate balance between operational excellence and the need for rapid development. Our Co-Ops offering is designed to aid development cycles, ensuring that teams have the support they need to deliver high-quality products and services without compromising on reliability.
Cevo’s Co-Ops model represents a new wave of Managed Services that prioritises agility, collaboration and innovation. By moving beyond traditional operational roles, we empower organisations to thrive in an ever-evolving digital landscape. With Co-Ops, it’s not just about keeping the lights on; it’s about lighting the way forward.
