This post outlines various considerations for the operation of a DR solution in AWS using CloudEndure based on recent DRaaS work carried out for a customer.
Standing up Amazon Connect and stitching together with Zendesk to build a decent inbound and outbound call centre integrated with a ticketing system.
Given the speed and pace of new releases coming out of the AWS services factory, one could be forgiven for struggling to keep up.
One of the key challenges for an enterprise that is just getting started with AWS is establishing a sensible cloud platform for people to work in.
From theory to practice; following on from Part 1, in this post I demonstrate how to implement a Windows container workload
In this post, I’ll explore some of the ins and outs of running a containerised Windows workload on the AWS Elastic Container Service (ECS) platform.
I think Amazon Connect is a fantastic product, however being aware of some of its misgivings can help you better plan and design your solution to avoid any one way doors you might come across.
In this post we look at the 3 key areas you need to consider before diving headlong into a cloud migration project.
