How Fiduciary Financial Services scaled moneyGPS with Cevo’s Co-Ops model
At a glance
Fiduciary Financial Services partnered with Cevo to launch and scale moneyGPS, a digital-first platform making financial advice more accessible for Australians. Through Cevo’s Co-Ops model, the partnership evolved into a long-term managed service and enhancement model, supporting innovation, security and scalability while delivering reliable operations, predictable releases, stable costs and strong service performance.
Industry
ISV
Customer
Fiduciary Financial Services is an Australian fintech company delivering digital-first financial advice aimed at improving the financial wellbeing of everyday Australians. Founded by industry veterans, the company’s flagship platform, moneyGPS, provides affordable, accessible financial advice through an intuitive and user-friendly digital experience.
Business challenge
Following the successful launch of the moneyGPS platform, Fiduciary Financial Services recognised the need for a partner to help manage and scale the solution confidently on AWS. While their internal team was focused on strategic product delivery, they lacked the in-house cloud expertise to ensure ongoing platform reliability and governance. They sought a trusted partner that could provide day-to-day cloud operational support, accelerate feature delivery and help navigate a dynamic, fast-paced fintech environment.
Solution
Having played a key role in the initial development and launch of the moneyGPS platform, Cevo was well-positioned to continue supporting Fiduciary Financial Services on their growth journey. With deep knowledge of the platform’s architecture and operational context, Cevo transitioned seamlessly into a long-term partnership through its Co-Ops engagement model, providing ongoing support, enhancement and optimisation as the business scaled.
Cevo’s Co-Ops model combines the structure and dependability of managed services with the flexibility of an agile, value-driven retainer. Through the managed services component, Cevo ensured the moneyGPS platform operated securely, efficiently and reliably. This involved proactive security monitoring, cost optimisation, identity and access management, incident response, and oversight of change management and platform environments, all underpinned by DevSecOps and AWS best practices. All AWS backups consistently succeeded, with DynamoDB point-in-time recovery (PITR) enabled to ensure data recoverability. Synthetic canary monitoring confirmed consistent uptime, and no critical CloudWatch alarms were reported during the period, highlighting platform stability.
In parallel, the Co-Ops retainer provided a pool of engineering hours each month that could be flexibly applied to application development, DevSecOps uplift or advisory work. This model allowed Cevo to deliver continuous enhancements to the moneyGPS application without the delays or overhead associated with traditional project cycles. This provided the flexibility for the Cevo Co-Ops team to work closely with Fiduciary Financial Services to rapidly deliver new features, refine existing capabilities and keep the platform aligned with user expectations and evolving market conditions. This was particularly successful at supporting Fiduciary Financial Services to continue minor development work on the moneyGPS platform when responsiveness to the market was required, but the need for full-time development capabilities was not warranted.
To support this ongoing evolution of the moneyGPS platform, the Co-Ops team actively collaborated with key stakeholders at Fiduciary Financial Services to maintain a prioritised and actionable backlog of enhancements. Leveraging Cevo’s broader technical expertise, the team helped shape future initiatives that were strategically aligned with business goals, adhered to technical best practices and addressed the evolving needs of moneyGPS users, In addition, Cevo guided Fiduciary Financial Services through the expansion of new development environments and provided a roadmap for enrolling the legacy moneyGPS account into AWS Control Tower. This step will consolidate governance, enable AWS Config, and strengthen security guardrails across the platform.
Outcomes
Cevo’s Co-Ops model empowered Fiduciary Financial Services to focus on innovation and business growth, while Cevo ensured the platform remained stable, secure and well-managed. The flexibility of the retainer model allowed for the rapid delivery of small enhancements and strategic improvements, without the overhead of traditional project cycles. This agility gave Fiduciary Financial Services a competitive edge, enabling faster responses to user feedback, shifting market trends and evolving regulatory requirements. Key outcomes include:
- Operational confidence: Enabled secure, reliable platform performance aligned with AWS and DevOps best practices. This included no critical CloudWatch alarms reported and consistent uptime.
- High service throughput: In May 2025, 94% of tickets raised were resolved, ensuring issues and requests were addressed promptly.
- Faster delivery cycles: Accelerated release of new features and refinements in response to market demands, increasing agility and responsiveness.
- Cost efficiency: Optimised cloud spend and reduced overheads through proactive management ensuring stable costs across the platform despite platform growth.
- Strategic agility: Enabled rapid delivery of enhancements and refinements in response to market demands, without the delays or cost of traditional project engagements.
- Continuous uplift: Drove ongoing platform improvement through a structured, iterative enhancement model, balancing managed services with flexible engineering capacity.
- Trusted partnership: Built a strong, collaborative relationship with Cevo as an extension of the internal team.
- Scalable environments: Supported expansion with new development accounts, while planning AWS Control Tower enrolment to strengthen governance and security baselines.
- Data resilience: Ensured strong recoverability with 100% successful backups and point-in-time recovery enabled for DynamoDB, protecting critical production data.
Enjoyed this customer story?
Share it with your network!
You may also like
