AI presents significant opportunity, but real value requires more than experimentation. Strong data foundations, clear business priorities and responsible implementation are essential to delivering measurable outcomes.
Cevo’s AI Strategy framework helps organisations define where and how to apply AI for real business impact. We work with business and technology leaders to identify high-value use cases, assess data and platform readiness, address security and regulatory considerations, and define a clear, phased roadmap aligned to organisational goals.
Strategy isn’t a document. It’s a disciplined path to measurable value and scalable AI capability.
Why organisations choose Cevo's AI Strategy
Identify and prioritise AI opportunities aligned to measurable business outcomes.
Understand whether your data, platforms and governance can support AI and agentic systems.
Address security, privacy, ethics and regulatory considerations upfront.
A phased, actionable plan covering quick wins and longer-term capability uplift.
Clarity on where to invest, what to defer and how to scale AI safely.
AI Strategy customer success story
AI strategy & generative AI validation
Cevo partnered with NEOS, a leading Australian life insurer, to identify and validate high-value generative AI opportunities within its customer engagement operations. The goal was to reduce manual effort, improve response times and establish a clear, responsible path to scaling AI.
Following a structured AI Strategy engagement, Cevo assessed data and platform readiness, prioritised email classification as a high-impact use case, and delivered a proof-of-value using AWS AI services to automate the handling of structured and unstructured correspondence.
The impact:
- Validated, production-ready generative AI use case
- Reduced customer response times and improved SLA performance
- Improved email classification accuracy (75% structured, 50% unstructured)
- Freed up teams to focus on higher-value activities
- Established a secure foundation and roadmap to scale AI responsibly across the organisation
Want to learn more? Talk to one of our experts.