Australia’s public sector is under increasing pressure to deliver high-quality, citizen-focused services despite limited time, budget and resources. Legacy systems often compound these challenges, creating inefficiencies and limiting scalability. As a result, many organisations are modernising legacy systems to unlock the potential of cloud technology, enabling secure, accessible, and data-driven services that empower employees to work from anywhere and make informed decisions.
SEE IT IN ACTION
Migrating and Modernising Infoxchange’s Critical Services for Australians
Our public sector expertise
Digital sovereignty and compliance
Ensure compliance with local data privacy and residency requirements while safeguarding sensitive public data.
Data governance
Integrate diverse data sources and leverage AI/ML tools to drive informed decision-making and protect privacy.
Modernise operations
Transform legacy systems and scale services efficiently with cloud technology and AI-driven insights.
Innovative citizen services
Enhance citizen interactions through inclusive, user-friendly platforms that improve service efficiency.
Cybersecurity
Strengthen cyber defenses with integrated security solutions to protect critical infrastructure and data.
Empower your workforce
Enable secure, flexible collaboration across agencies with modern tools and seamless remote access to boost productivity and efficiency.
Cost optimisation
Maximise value from cloud investments by reducing operational costs, optimising resource usage, and streamlining service delivery.
Delivering impact across government and public services
Non-profit
Seamlessly transition and relocate critical systems and applications to the cloud for enhanced agility and security.
Government
Uplift and enhance existing infrastructure and applications in the cloud to drive efficiency and innovation.
Education
Unlock the full potential of data with a robust strategy that enhances flexibility, efficiency, and the effective use of cutting-edge technologies.
Healthcare
Drive agility and innovation with scalable AI/ML solutions with a focus on security and people for real-world impact.
AI use cases in public sector
Citizen services automation
Enhance service delivery and reduce wait times by deploying AI-powered virtual assistants to handle routine inquiries, lodge service requests and provide real-time support across channels.
Document & records processing
Extract, classify and summarise information from large volumes of unstructured documents using AI and generative AI, reducing administrative workloads and improving accuracy.
Policy analysis & drafting
Use generative AI to draft policy documents, summarise legislation and identify key insights from public consultations to support faster, data-informed decision-making.
Fraud, waste and abuse detection
Identify suspicious patterns across financial transactions, benefits programs, and procurement activities with AI models that adapt over time to emerging threats.
Grants and application processing
Accelerate review and decision-making by using AI to assess eligibility, flag inconsistencies and summarise application data at scale, improving fairness and transparency.
Public safety and emergency response
Support real-time decision-making during crises by using AI to analyse data from multiple sources and deliver timely alerts and situational insights.
Move faster
with confidence