AWS Archives - Page 20 of 27

Deliver the modern experiences your customers need with Amazon Connect

Anyone whose been following the Cevo blog for a while knows that we are fans of the Amazon Connect product. Originally launched back in 2017, Amazon Connect is a contact centre as a service (CCaS) solution that offers easy, self-service configuration and enables dynamic, personal, and natural customer engagement at scale. However, like any AWS service, it’s not without its pitfalls and problems as shown in our review of the product last year (https://cevo.com.au/post/the-good-bad-ugly-amazon-connect/). Well, it’s another year, and the product team has been hard at work adding new features and addressing customer feedback. In this article, we will take a look at what’s been changed/added to the service over the past 12 months as well as take a look at what’s in store for the product going forwards.

Benefits and usability of different AWS EC2 Access Methods

A quick guide to different EC2 access methods covering, SSH/RDP, Session Manager, EC2 Serial Console and Cloudshell.

How to Secure your Instance Metadata Service on AWS Using AWS Systems Manager Run Commands

In the final part of this series, I will demonstrate how to configure EC2 Instance Metadata Service (IMDS) through the use of AWS Systems Manager (SSM) Run Commands using a tag based approach to target EC2 instances to run our IMDS commands against. In addition, I will look at automating this process using EventBridge to maintain IMDS on a periodic basis.

Cevo Achieves AWS Migration Competency and Amazon EC2 for Microsoft Windows Server Service Delivery Program Status

Cevo enables continuous evolution in enterprises through Application Modernization and Windows Migration services of legacy workloads.

Migrating to the cloud enables businesses to make substantial IT cost savings, reducing the risk of project failure, increasing security and becoming more agile to drive future innovation.

Well Architected Serverless – AWS Lambda PowerTools for Python

The AWS Lambda PowerTools for Python is an open source framework library that assists in building well-architected serverless applications. It implements a number of observability best practices across the three core observability pillars: logging, metrics, and tracing. In this post, we’ll take a sample serverless application and implement a number of observability best practices using the AWS Lambda PowerTools.

How to Secure your Instance Metadata Service on AWS

In this two-part series, I will explain and demonstrate how to update your EC2 instances to use IMDSv2 as well as automate this process through the use of SSM Documents that can be provisioned within your CloudFormation templates.

Well Architected Serverless – Enabling CloudWatch Lambda Insights

CloudWatch Lambda Insights is a monitoring and troubleshooting solution for serverless applications running on AWS Lambda. It collects, aggregates, and summarises system-level metrics including CPU time, memory, disk, and network. It also collects, aggregates, and summarises diagnostic information such as cold starts and Lambda worker shutdowns to help you troubleshoot health and performance issues with your Lambda functions.

How to Extend IAM’s Switch Role Limit using AWS Extend Switch Roles

In this blog post, I will be highlighting a browser extension that I have found to be extremely beneficial in managing access to multiple AWS Cloud Accounts. Introducing AWS Extend Switch Roles, a browser extension that allows users to switch between roles and customize its appearance all through the tool’s configuration window.

[A Well Architected Walkthrough] Operations 1 – How do you determine what your priorities are?

We start working through the questions of a Well Architected Review with the “Operational Excellence” pillar and how to identify what your priorities are.

STARTING FROM SCRATCH – HOW TO START WITH A NEW MASTER BILLING ACCOUNT

Recently, I did something I haven’t done in quite some time….. create a new Master Billing Account for a customer. This actually tripped me up a little bit as it raised a question I haven’t had to think about due to the wonderful world of automation; “What do I need to do to a new AWS Master Billing Account?”

Tag: AWS